There is no quality difference between the products Sold by Gleamauro and the products in the official store. They are all produced in the same factory using the same materials, the same production process.

Because S1N9studio has established direct partnerships with foundries of luxury brands such as Louis Vuitton, Dior, and Chanel, it has greatly reduced procurement costs while ensuring product quality, and has also reduced brand premiums. Therefore, consumers can enjoy better quality products at Gleamauro. Get the same quality products at a lower price.  

• 1. EMAIL US- Contact Us(Email: contact@s1n9studio.com) and describe which item(s) you like to return and the reason for your return. Attach Photograph(s) for quality problems.
• 2. TAKE SUGGESTIONS- Professional suggestions will be offered. And our service team will provide you with the detailed instructions.
• 3. RETURNS THE GOODS- Put the item(s) in the original packaging and send it through local post office.
• 4. REFUND OR EXCHANGED- Once we receive your package, we will immediately process the refund or exchange based on our return conditions.

We provide 60-day no-questions-asked refund and 120-day no-questions-asked exchange services for all customers who shop in our store. If you need a refund or exchange, you can contact our customer service team via email contact@s1n9studio.com within the specified time, and we will handle your request within 24 hours.

OEMs need to first meet the production needs of luxury brand companies, and will adjust their production plans based on the production needs of luxury brand companies. Many times we are unable to purchase these products in time, so we will remove these products from the store.

Under normal circumstances, we will process and send your express delivery within two working days of your payment. When we send your express delivery, you will receive an email with the express delivery tracking number, estimated delivery date and other information. Express shipping time usually takes 6-10 days, the specific time depends on your shipping address.